Before your first cleaning
- Clear counters and floors. Cleaners clean surfaces they can reach. Mail, toys, laundry piles and dishes take time to work around, and time spent moving things is time not spent cleaning.
- Load or run the dishwasher. A sink full of dishes blocks the sink and counters from getting a proper scrub.
- Put away valuables and anything fragile you'd rather they skip. It's easier for everyone.
- Decide on entry. If you won't be home, share a door code or lockbox. With Back to Clean, entry details stay private to the team assigned to your home.
- Tell the team your priorities. If the shower glass or the stovetop bugs you most, say so. First visits go best when the team knows what matters to you.
- Mention anything to avoid. A fragile surface, a room to skip or a special floor that needs a certain product is all good to know up front.
Before every visit after
Once you're on a regular schedule, prep gets even simpler:
- Do a 5-minute pick-up of counters and floors the night before.
- Leave beds open if you want them made with fresh sheets, and leave the sheets out. Laundry and Beds is a $20 add-on with us if you want help with that.
- Keep pets comfortable in a room or yard where they're relaxed while the team works.
- Leave a note for anything new, like a spill on the rug or guests coming this weekend.
What you don't need to do
- Pre-clean. Truly, no. That's the job.
- Buy supplies. With Back to Clean, your team brings all the supplies, and they're included in your monthly price.
- Be home. Many people are at work during their visit.
- Have cash ready. Our price is one monthly charge. No tips needed and nothing to pay at the door.
What a regular visit covers
So you know what to expect, here's what every Back to Clean visit includes:
- Kitchen: counters, sink, stovetop, appliance fronts and cabinet fronts
- Bathrooms: toilet, tub, shower, sink, counters, mirrors and fixtures
- Dusting of shelves, surfaces, baseboards and switches
- Floors vacuumed and mopped
- Beds made and trash taken out
- All supplies brought by your team
Inside the fridge, oven and cabinets is our Extra Detail add-on for $20 a visit.
A simple pre-visit checklist
Stick this on the fridge. It takes about ten minutes the night before:
- Counters cleared of mail, bags and small appliances you don't use daily
- Dishes in the dishwasher and the sink empty
- Toys, shoes and laundry off the floors
- Bathroom counters cleared of toiletries you want wiped under
- Entry details shared, or someone home to let the team in
- A note for anything new since last time
If something gets missed
It happens, especially on the first couple of visits while a team learns your home. Tell us and we come back within 48 hours to fix it, free. Clear feedback early helps your team get it exactly right going forward.
Ready to stop thinking about cleaning? See your monthly price.
See my priceCommon questions
Should I clean before the house cleaner comes?
No. Pick up clutter so surfaces are reachable, but leave the cleaning to the team.
Do I need to provide cleaning supplies?
Not with Back to Clean. Your team brings all the supplies, and they're included in your monthly price.
Is it okay if I'm not home?
Yes. Many people share a door code or lockbox. Entry details stay private to your team.
What if I need to skip a week?
With Back to Clean you can pause for travel or a busy month whenever you need to, online.
